Privacy policy

About this policy

This policy explains how Stamm Balsalobre handles information from visitors to this website, in line with Brazil's General Data Protection Law (Law 13.709/2018).

Who is responsible for the data

Stamm Balsalobre, located at Rua Afonso Brás, 525, suite 13, Vila Nova Conceição, São Paulo, SP, Brazil, is responsible for the processing described here.

What we collect

The website has no forms and does not ask for personal data. When you contact us on WhatsApp, by phone or by email, we use the information you send only to reply and to organize your appointment.

Health information you share with the clinic is protected by medical confidentiality and used only for your care.

Cookies and analytics

We do not use advertising cookies. To know how many people visit the website, we may use Cloudflare Web Analytics, which does not use cookies or identify visitors.

The map on the location page is only loaded from Google Maps if you click "Show map". From then on, Google may set its own cookies.

Third-party services

Links to WhatsApp, Instagram, Google Maps, Waze and Rinologia 360 lead to services run by other companies, which have their own privacy policies.

Your rights

You can ask for confirmation, access, correction or deletion of your data, as well as information about sharing, by writing to otorrino.contato@gmail.com.

Updates

This policy may be updated. The version in force is always the one published on this page. Last updated: October 2026.